What’s New

We're excited to introduce the new Carrier dashboard, designed to be your central hub within the REPOWR web app. This streamlined experience puts all your essential information and actions right at your fingertips.

What's new on the Carrier dashboard?

Your new dashboard is built to help you manage your trailer usage more efficiently. You'll find quick access to:

• Upcoming actions: Stay on top of your schedule with immediate visibility into what's next.
• Pickup and drop-off forms: Easily access the necessary forms for your trailer movements.
• Reservation previews: Get a quick overview of your upcoming trailer reservations.
• Messages: Keep track of all your communications in one place.

We've also consolidated several key features into convenient tabs on the dashboard, including:

• Document archive: All your important documents, now readily available.
• Network: Manage your connections and partnerships.
• Trucks: Formerly "My assets," this tab now focuses specifically on your power units.

The new Carrier dashboard is designed to simplify your workflow and keep you informed. We believe these updates will enhance your experience and make managing your trailer usage with REPOWR even easier.

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Navigation improvements: a smoother experience

We're constantly working to make navigating the REPOWR app more intuitive and efficient. You'll notice several updates designed to help you find what you need faster.

Payments

For quick access on the go, Payments (formerly "Finance") has been prominently placed on the mobile app's bottom menu, ensuring your financial information is always just a tap away.

Find Trailers - Marketplace's new home

To make it even clearer where to discover available capacity, we've updated the "Marketplace" link in the main menu to Find trailers. This rename helps you intuitively find what you're looking for.

New hamburger menu

On mobile, a new pop-out hamburger menu now conveniently groups "Account," "Help," "Messages," and "Logout," simplifying your top and bottom rail menus. This menu also continues to provide quick access to your "Dashboard," "Find trailers," "My reservations," "Payments," and "My assets" — mirroring your desktop experience.

Performance standards: maintaining your access to trailers

To ensure a reliable and high-quality experience for all users on the REPOWR marketplace, we are implementing new performance standards for all carriers. Adhering to these key benchmarks is essential for maintaining active access to new trailer reservations.

These standards include:

• On-time pickups and drop-offs: Timeliness is crucial in logistics. Consistently picking up and dropping off trailers as scheduled ensures smooth operations for both trailer owners and other carriers.
• No active damage claims: Maintaining the condition of trailers is paramount. Carriers are expected to return trailers in the same condition they received them, and avoiding active damage claims demonstrates responsible usage.
• On-time payments: Prompt payment for your trailer reservations is a fundamental requirement for continued access to the REPOWR platform.
• Timely extension requests: If your plans change and you need to extend a reservation, submitting your request in a timely manner allows trailer owners to manage their assets effectively and helps avoid disruptions.

Falling below these performance standards will result in a temporary pause of your access to new reservations. This pause will remain in effect until your performance improves and meets the required benchmarks. This policy is designed to uphold the integrity of our marketplace, ensuring reliability for all participants and rewarding the top-performing carriers who consistently demonstrate their commitment to excellence.

*For full details on our performance standards and reward programs, please refer to your dedicated communications.

POWR streaks and rewards: earn exclusive perks

We're launching POWR Streaks, a new program designed to reward carriers who consistently demonstrate excellent performance on the REPOWR marketplace. You can build your POWR Streak every time you complete a Perfect reservation, which means meeting the following criteria:

• On-time pickup and drop-off
• No damage claims
• On-time invoice payments
• Timely extension requests

As you achieve 3, 5, or even 10 Perfect reservations in a row, you'll unlock exclusive discounts and perks as a token of our appreciation for your commitment to excellence.

*Please note that your streak will reset if any issues occur during a reservation that prevent it from being a Perfect reservation. However, you can always start building your streak again with your very next reservation.

We encourage all carriers to strive for Perfect reservations and take advantage of the exciting rewards offered through the POWR Streaks program!

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Referral program: grow the network, get rewarded

Help us grow the REPOWR network and get rewarded with our new Referral Program. Now, you can invite other owner-operators, brokers, or trucking companies to experience the benefits of REPOWR using your unique referral code.

Here's how it works:

• They get a discount: When someone you refer signs up and completes their first trailer reservation, they'll receive an exclusive discount on that booking.
• You earn points: For every successful referral, you'll earn points that can be redeemed for discounts on your own future trailer bookings through REPOWR.

It's a win-win! By sharing the power of REPOWR, you not only help others access the capacity they need but also earn valuable rewards for yourself. Start sharing your unique referral code today and help us grow the network!

Instant approval: faster reservations with trusted suppliers

We're streamlining the reservation process to get you on the road even quicker. For carriers who have a proven track record with specific trailer owners, we're introducing instant approval.

Here's how it works:
If your Certificate of Insurance (COI) is current and you have no active damage claims, you may now receive instant approval on reservations from suppliers who have enabled this feature. This means less waiting and a more efficient booking experience when working with trailer owners you've partnered with successfully in the past. It's our way of recognizing and rewarding your reliable relationships within the REPOWR network.

AgentAssist: insurance made simple

Managing your Certificate of Insurance (COI) just got a whole lot easier with AgentAssist. We understand that keeping your insurance up to date is crucial for smooth reservations, and we've simplified the process to save you time and hassle.

Here's how it works:
When you need a new COI, simply enter your insurance agent's email address during the reservation process. We will then send them a secure, direct link that allows them to upload your COIs directly to your REPOWR profile. This eliminates the need for manual file handling on your end and ensures that everything syncs in one visit, leading to quicker and more accurate approvals for your trailer reservations.

AgentAssist is designed to streamline your workflow and get you on the road faster.

Simplified claims and direct roadside support

We're making it easier and more efficient to handle unexpected situations on the road. Our updated system for Claims + Roadside support is designed to minimize your downtime and get you back in operation quickly.

Now, reporting and resolving claims is a more streamlined process within the platform. Beyond that, you'll also get direct access to MyMechanic for roadside help. This service is available without extra fees from REPOWR – you simply pay for any repairs as needed. This comprehensive support covers both your truck and any trailer you're utilizing through our platform, ensuring you have reliable assistance whenever and wherever you need it.

We're just getting started

This is just the first phase of our new performance and growth platform. We're continuously working to bring you even more tools designed to help you track your metrics, earn greater rewards, and unlock more opportunities with REPOWR.

Thank you for being a vital member of the REPOWR community. We're committed to helping you stay flexible, earn more, and keep moving forward.

Questions or feedback? We’d love to hear from you.

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