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Performance standards, better vetting, and Instant Approvals are live in our July release

The July REPOWR release introduces powerful tools to boost reliability, reduce risk, and ensure your trailers are always in trusted hands. These updates help you work faster with the right carriers and make it harder for unreliable operators to slip through the cracks.

What’s New

Carrier performance standards and rewards: protecting your trailers

We're launching a platform-wide performance system designed to keep your valuable trailers protected and ensure reliable service. Carriers using the REPOWR marketplace must now meet minimum standards to remain active on the platform.

These standards include:

• On-time pickup and drop-off: Ensuring your trailers are picked up and returned as scheduled.
• Timely extension requests: Handling any reservation extensions promptly.
• No active damage claims: Returning your equipment in the same condition it was picked up.
• On-time payment: Ensuring all invoices are paid by their due date.

Carriers who do not meet these thresholds will temporarily lose access to new reservations until their performance improves.

Conversely, carriers who consistently complete "Perfect Reservations"—meaning they are on-time, incident-free, and paid promptly—can now earn exclusive perks through our REPOWR Rewards program. This system encourages accountability across the platform and rewards great service, ultimately helping ensure you receive your trailers back on time and in good condition.

Stronger carrier vetting: ensuring trusted users for your equipment

We're continuously committed to the safety and security of your valuable assets. That's why we've significantly enhanced our carrier vetting process with new, robust measures designed to give you greater peace of mind.

Our updated vetting now includes:

• Expanded risk markers from Highway: We've integrated more comprehensive data from Highway, allowing us to identify and flag potential risks earlier than ever before. This gives us a much broader view of a carrier's historical performance and reliability.
• Advanced identity verification tools: To confirm the authenticity of every carrier on our platform, we've implemented cutting-edge tools for identity verification. This ensures that the individuals accessing your trailers are who they say they are.
• Location verification at onboarding and during reservations: We've added layers of location verification, not only when a carrier first joins REPOWR but also dynamically throughout their active reservations. This helps us confirm their presence and activity, allowing us to flag any suspicious discrepancies quickly.

These enhanced checks are designed to help us identify and address risky activity much earlier in the process. Our goal is to ensure that your equipment is exclusively used by trusted, thoroughly verified carriers, protecting your investments and providing a more secure marketplace for everyone.

Instant approval: streamline reservations for trusted carriers

We're introducing Instant Approval, an optional feature designed to significantly reduce your manual review time and speed up trailer handoffs. You can now enable this setting in your account settings to automatically approve reservations from trusted carriers.

When activated, carriers who meet all of the following criteria can be auto-approved for future reservations of your trailers:

• Previously vetted and approved by you: The carrier has successfully completed reservations with you in the past.
• No active claims or reported issues: There are no pending damage claims or performance issues associated with their account.
• Active COI on file for your account: Their Certificate of Insurance is current and valid for your specific requirements.

This optional feature cuts down on administrative tasks, allowing you to get your trailers utilized faster by reliable carriers.

Claims + Roadside

We’ve streamlined the claims experience for faster resolution.

For trailers that do not come with supplier-provided roadside support, carriers now get access to MyMechanic — at no additional cost to you or the supplier. Carriers pay only for the repairs they need and can use the service for both truck and trailer issues.

Coming soon: Trailer Matching

We're excited to announce a powerful new feature coming soon that will help you maximize your trailer utilization: Trailer Matches.

If a carrier searches for trailers and finds no available options that meet their needs, they'll be able to submit a direct request. These requests will go directly to equipment owners like you, who can then fulfill them by creating private listings tailored to that specific demand. This creates a powerful feedback loop between real-time carrier demand and your available supply, allowing you to capitalize on otherwise missed opportunities and maximize your trailer utilization.

Stay tuned for more updates on this exciting new feature!

Why it matters: maximizing your assets with confidence

These new features and enhancements aren't just updates; they're designed to fundamentally improve how you manage and monetize your trailers on the REPOWR marketplace. Here's how these advancements directly benefit you:

• Stronger, more reliable carrier access: Our enhanced stronger carrier vetting process, incorporating expanded risk markers from Highway and rigorous identity/location verification, means you're connecting with more thoroughly vetted and reliable carriers. This commitment to security ensures your equipment is in trustworthy hands, reducing risks and building a more dependable network for your assets.
• Fewer no-shows and late returns: The new carrier performance standards and POWR Rewards program incentivize carriers to maintain high standards. By setting clear expectations for on-time pickups and drop-offs, timely extension requests, and incident-free usage, we're building a culture of accountability. This directly translates to fewer disruptions for you, ensuring your trailers are returned promptly and as expected, ready for their next utilization.
• Streamlined approvals and reservation speed: Features like instant approval (your optional setting) significantly reduce the time you spend on manual reviews, getting your trailers booked faster. And with trailer matching (coming soon), you'll gain direct insights into unmet carrier demand, enabling you to quickly create private listings and capitalize on utilization opportunities you might otherwise miss.
• More control over your assets and reduced liability: The comprehensive nature of our new stronger carrier vetting combined with the visibility provided by the new performance metrics gives you greater assurance. You can be more confident in who is utilizing your trailers, minimizing potential issues and offering a more secure environment for your valuable equipment. While we don't handle insurance directly, ensuring carriers are thoroughly vetted and meet performance standards inherently reduces your exposure to risk.

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At REPOWR, we're committed to building the most efficient and secure equipment-sharing platform in the market. We believe these updates will empower you to manage your fleet with greater ease and confidence, maximizing your trailer utilization and revenue.

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Have questions or feedback? Reach out to your REPOWR partner—we're here to help.

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